Dobiquity: Mystery Shopper 1.2.4

Dobiquity is a digital platform designed to enhance the operational efficiency of hospitality and tourism enterprises by streamlining manual processes through an affordable suite of applications. The platform offers a diverse range of tools that support various business functions, from gathering customer feedback to inventory management. Complementing these apps are robust reporting tools and an extensive Knowledge Hub that provides expert insights on crucial management issues.

• This application empowers hospitality owners and managers to effectively oversee the mystery shopping process within their business, utilizing established best practice evaluation criteria to yield thorough results.
• It facilitates the completion of mystery surveys across multiple settings, including hotels, restaurants, bars, and cafes.
• The platform allows mystery shoppers to comprehensively assess all facets of the customer experience, with the ability to include supplementary comments and photographs to enrich their feedback.